Healthcare Services
Merchants Credit Association successfully partners with the Healthcare Industry
to quickly resolve medical bad debt and achieve financial objectives through common
goals:
- Provide a beneficial service to the community
- Treat patients with professionalism and respect
- Continuously educate and train staff
- Stay attentive to charity program requirements
- Provide alternative payment options and assistance
- Maintain strict HIPAA compliance
- Use the highest levels of data security
Our highly trained and experienced personnel work diligently with your patients;
effectively resolving their medical bad debt accounts in a legal and fair manner,
consistent with your mission statement.
We ensure additional accuracy of account information and compliance with your high
standards by utilizing individually assigned and trained Client Representatives.
MCA offers a comprehensive selection of FREE flexible solutions
for medical collections:
- 24/7 secure on-line access to accounts by business office personnel
- 24/7 secure on-line payment access for patients
- Mail Return Scrubs
- Pre-collection calls
- Personalized letters
- Monthly billing
- Payment Monitoring
- Customized reporting
- Referral to full collection on client designated schedules